Broke after 3 weeks (~10 cycles)
Pwredds
8/11/2021
the dishwasher drain motor broke after three weeks. i cannot schedule service or report a claim in warranty for 2 more weeks due to covid. then and only then i can actually schedule an appointment.
samsung chat support has shown no interest in making this right and has redirected me to the web form only.
i also purchased the samsung extended warranty with this product (5 year samsung care+). don't lose your samsung account as that is the only way to do a warranty claim.
i was planning to buying other appliances but based on this experience i am reconsidering my purchasing.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke after 3 weeks (~10 cycles)
Pwredds
8/11/2021
the dishwasher drain motor broke after three weeks. i cannot schedule service or report a claim in warranty for 2 more weeks due to covid. then and only then i can actually schedule an appointment.
samsung chat support has shown no interest in making this right and has redirected me to the web form only.
i also purchased the samsung extended warranty with this product (5 year samsung care+). don't lose your samsung account as that is the only way to do a warranty claim.
i was planning to buying other appliances but based on this experience i am reconsidering my purchasing.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Got a lemon - it leaks - but it cleans dishes well
Chad
7/13/2021
Showed up and started leaking. Looks like the basin wasn't appropriately attached to the frame and i'm leaking out of those connections to the point where we can't use it without risking damaging our floor. I have a repair ticket open now but as of ~48hs, I do not have a repair appointment scheduled.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Got a lemon - it leaks - but it cleans dishes well
Chad
7/13/2021
Showed up and started leaking. Looks like the basin wasn't appropriately attached to the frame and i'm leaking out of those connections to the point where we can't use it without risking damaging our floor. I have a repair ticket open now but as of ~48hs, I do not have a repair appointment scheduled.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
1 week review!
JONNYFIVE
6/19/2021
i've only had this for a week and this is very impressive. replaced my 10 yr old ge washer which was very loud and now i don't even notice if the washer is running or not. cleaning is very good, greasy oily pans and bowls come out clean. but on 3rd rack, spoons and forks must be prewashed good, i noticed some food debris on spoons. top control is amazing just because my baby doesn't play with it anymore. haha. auto release works like charm every time. it helps drying a bit but they are still fairly wet. i've read 1 star reviews and people complained about machine not working and samsung service is bad. i just hope that my washer stays the way it is now for long time. that's my only concern.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
A Lean Mean Cleaning Machine!
willdunlap1
4/26/2021
Samsung products continue to improve with each generation, and this generation of the DW80R7060US Samsung Dishwasher is nearly perfect. Built out of beautiful fingerprint-resistant stainless steel and lined through the interior with high gloss stainless steel, the dishwasher looks as great as it cleans. The exterior steel has a beautiful sheen that perfectly matches other Samsung Stainless appliances, but it is not so unusual that it would not match other non-Samsung appliances.
On the interior, there are three racks, starting with a silverware, utensil rack at the top, and then the usual stemware/glassware top rack, and finally the larger rack for plates, pots, and pans. The utensil rack is unique, and I have not seen such a rack on other dishwasher brands. Coming from a non-Samsung dishwasher, I was skeptical of the utensil rack and whether it was any better than the standard utensil basket inserts - it is much better! Using the rack allows you to insert more utensils and keeps each one separate for cleaning instead of a basket where all the silverware lumps together. As a result, the utensils emerge from the dishwasher sparkling clean, without any crusted food, and with no water spots. While it certainly isn't as fast as dropping the spoons, forks, and knives into a basket, I don't mind the extra time to make sure the silverware comes out clean the first time.
The second rack is the usual top rack, but Samsung added some extra features to make it even better. The end rows on each side of the rack are each adjustable separately to use one row for stemware, small cups, mugs, or larger glasses and coffee mugs. What an ingenious idea. It is a simple concept, but it makes a huge difference in increasing the overall space for loading dishes. The bottom rack is basically a bottom rack for pots and dishes, but it has fold-down sections to allow for large-item cleaning. I can stick my dog's entire Neater Feeder on the bottom rack for cleaning.
Finally, the dishwasher is so quiet that I must check twice to make sure it is even running. With Samsung's StormWash technology, you are guaranteed a dishwasher spot-free clean. The different cleaning options (60 min quick wash, top rack only, heavy, delicate, and rinse only) are icing on the cake. And as usual, there is a heated drying option. My favorite part – the dishwasher door opens by itself at the end of each cleaning cycle to help the dishes dry!
Wow, Samsung. Just Wow.
Originally posted on Samsung.com
Yes, I recommend this product
Best dishwasher
Krishp
4/19/2021
The moment it entered our home, I was impressed with how it looked. And now after using it for more than a month, I must say that this has not let me down for any reason.
I absolutely loves its 3rd rack, it washes my silverware and also any long spatulas super clean. And then it's adjustable middle rack, is just mind blowing.. it really helps adjusting big dishes. Also I think I must mention it's awesome feature of self opening door once it's done cleaning, which is very useful in releasing the steam and drying the dishes. So in all this is the best dishwasher, and you will really look forward to wash dishes with this one.
Originally posted on Samsung.com
Yes, I recommend this product
Samsung Dishwasher is Fanstastic
FloridaGal2020
4/19/2021
Love love love my new Samsung dishwasher. Delivery and installation went very smoothly with no issues. I ran a test wash with no dishes. Then loaded the dishwasher up and ran a normal cycle. It's a great dishwasher - all my dishes have come out clean and dry. We use a lot of plastic drinkware like tervis tumblers and they all came out dry. I use the upper rack for larger utensils and use 1 utensil basket on the bottom rack. The middle rack is adjustable and I have used it multiple times and love that option. I also love how the middle rack you can adjust the sides depending on the type of drink ware. I really love this dishwasher. Oh and it's super super quiet. We ran it at night and I didn't hear it at all. Sounds is a big issue for us because our kitchen is open floor plan so if it's in use it does affect the entire household. However with this dishwasher you do not hear a thing! Love this dishwasher and so happy with it in every way.
Originally posted on Samsung.com
Yes, I recommend this product
Awesome, quiet machine!
Lynpasion
4/15/2021
Very impressed with our new dishwasher so far. We were very excited to get this because of all the new features that our old washer didn't have. It is very quiet indeed with just the 42 Db, the difference between this and the sound the old one we replaced is very noticeable! The design is very sleek and beautiful, so whoever did the engineering of this washer should get a pack on the back for creating such a good looking dishwasher. The installation went smoothly and easy because the instructions were pretty clear and easy to follow and my hubby took about 30 minutes to fully install it make it operational. The finger-print resistant is something that we really liked about Samsung appliances and we're glad that this have that feature as well; it's a lifesaver if you have small kids! So far, we've tried all the settings to see how good it is in cleaning and I could say we are beyond thrilled on how clean the dishes when done all the time. The drying is also one feature that we liked; the dishes come out completely dry without me having to dry them more on the manual dishrack. The auto-release feature is definitely a plus for doing the drying better. Overall, we are very happy with this machine and we could not ask for a better one this time. Thank you, Samsung for making such great products in the market!
Originally posted on Samsung.com
Yes, I recommend this product
Unbeliveably quite
Mickey
4/8/2021
huge upgrade from the previous owner installed bosch. actually cleans, so quite that you can be standing next to it and not hear any noise, even with storm wash mode activated.
i like the flexibility of the height adjustment of the racks
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sparkly Dishes
Pnayor12301
3/30/2021
I+absolutely+love+this+Samsung+dishwasher%2C+usually+most+dishwashers+leave+some+items+either+dirty+or+with+water+marks+but+those+are+issues+of+the+past.+Samsung+is+very+on+top+with+all+the+latest+designs+and+innovations.+Glad+to+say+that+this+appliance+has+become+a+stable+in+our+everyday+clean+up+routines.+
Originally posted on Samsung.com
Yes, I recommend this product
Amazingly quiet and works great
Buybuy
3/30/2021
I+would+firstly+like+to+say+that+I+love+this+dishwasher+The+stainless+steel+looks+sleek+and+high+end+.+The+dishes+comes+out+dry+and+clean%2C+note+the+door+pops+open+when+done+.+It+makes+the+entire+kitchen+looks+better+because+of+it.++The+racks+are+large+and+can+store+a+lot+of+dishes%2C+we+load+the+bigger+bowls+and+plates+in+the+lowest+rack+and+they+have+a+special+rack+up+top+for+the+spoons+and+forks.+We+love+it+and+have+gotten+so+many+compliments+for+it.+We+highly+recommend+it.+
Originally posted on Samsung.com
Yes, I recommend this product
Works amazingly
Jdigi12
3/30/2021
I+love+this+dishwasher%21+The+stainless+steel+in+and+out+looks+amazing.+The+dishes+comes+out+dry+and+clean.+Looks+beautiful+in+the+kitchen+with+other+stainless+steel+dishwasher.+The+different+settings+on+it+are+astounding%21+I+never+knew+how+many+extra+settings+can+be+on+a+dishwasher.+While+it+is+running+it+is+extremely+quite+you+can+barely+hear+it+running.+I+love+the+3rd+rack+it+is+perfect+for+baby+bottle+tops+so+there+not+thrown+around+the+bottom+racks.+The+bottom+rack+has+a+setting+so+you+can+put+bigger+pots+and+pans.+It+has+a+wine+and+different+glass+setting+on+the+second+rack+so+you+can+properly+place+the+glasses.+The+wife+is+happy+and+i+get+a+ton+of+compliments+on+the+dishwasher.+Overall+this+dishwasher+is+amazing+and+I+have+no+complainants.+
Originally posted on Samsung.com
Yes, I recommend this product
DO NOT BUY PROBLEMATIC MACHINE
Frustrated
3/22/2021
we purchased this dishwasher 16 weeks ago. it broke 8 weeks later -- it would not fill with water. samsung sent someone to service the machine. after 3 trips to repair it, the machine was filling with water again (somehow a wire had failed). in order to "fix" the machine, the repairman completely disassembled it. of course, once reassembled it no longer worked properly. it screeches when working, the water inlet vale opens and closes too suddenly causing massive water hammer (this didn't happen before). it runs extremely loudly (not 42db).
in the past few days, the dishwasher no longer drains at the end of the cycle. rather, it requires a manual drain every time you run it.
i cannot recommend any more strongly that you do not buy this machine.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love my dishwasher
posumzmommy
3/15/2021
How I love my Samsung StormWash™ 42 dBA Dishwasher!! Let me count the ways.
I was SO excited when they delivered it that I forgot to take any photos. Plus they were super fast. It took them less than 30 minutes to set it up and haul away the old one. It is sleek and beautiful! It comes in Fingerprint Resistant Stainless Steel, so YAY! Also, it is virtually silent, thanks to their
Whisper Quiet Cleaning. It's so quiet, that I forget it's on. I love that the top drawer adjusts up and down, in case you have a large item on the bottom. Also, I knew I would love the 3rd rack for the silverware and I do. It makes it really easy to put them away when done. I love that on the bottom rack, you can reconfigure by just folding down the prongs. It is nice that it vents the steam automatically at the end of the cycle. It also has multiple cycles to choose from. All in all, I really love this dishwasher. It's easy to load and unload and it is beautiful outside and in. SO happy with this purchase. Thank you.
Originally posted on Samsung.com
Yes, I recommend this product
Super Quiet and Spacious
Mars25
3/13/2021
this is an incredible addition to your kitchen. this is a sleek state of the art dishwasher which is capable of leaving your dishes inpecable and you wont even hear it while its doing so. overall its been nothing short of fantastic.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love my new quiet Samsung dishwasher
Melissa
3/11/2021
we have had the dishwasher for a month now and love it. it's a great dishwasher; all my dishes have come out clean and dry. we use a lot of plastic drinkware and they all come out dry. i also love how the middle rack you can adjust the sides depending on the type of drink ware. i really love this dishwasher. oh and it's super super quiet. we run it at night and i didn't hear it at all. sounds is a big issue for us because our kitchen is open floor plan so if it's in use it does affect the entire household. however with this dishwasher you do not hear a thing!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Squeaky Clean
shelly827
2/25/2021
This Samsung dishwasher does not disappoint!! The amazing sleek design of the outside is beautiful. The inside has so much space and I love the extra space with the top shelf for my utensils. This is brilliant! My dishes came out literally squeaky clean! I also love the top buttons that stop the accidental hitting of front buttons!! The cycle is so quiet that I couldn't tell it was even running while standing in front of it. The dishes come out perfectly dry and amazingly clean. The sanitize option is great for amazingly clean dishes. This product is wonderful and I would recommend all of my friends to choose this Samsung model.
Originally posted on Samsung.com
Yes, I recommend this product
No Hot Water Because of Low GPM
No Hot Water
2/19/2021
water doesn't get hot with tankless water heater. evidently, the gpm are not enough to turn the tankless water heater on. water remains cold and does not get warm even when hi-temp option is used. if i run my sink faucet during part of the dishwasher cycle the dishwasher does get hot water. because it is stainless steel it does not have a drying heating element either. bottom line is the dishes do not get clean and they do not dry.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Disappointed
Disappointed
2/7/2021
ordered in june, arrived in mid july first service call in august, the water did not drain from the tub. next issue the dish pod door would not lock, replaced and it then the replacement door would not open. then there was a loud crackling sound that sounded like fire crackling. this in only jan.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not waste your money on Samsung appliances
Shaji
2/3/2021
This started leaking after a month i bought it. After i called warranty, they had only one repair shop near my area. It took a month for them to come. I am not able to use the dishwasher for more than a month now. He somehow found these small scratch inside the door which was created when i pushed door to stop leaking and pimple size bump in the back. He says it is improper installation and Samsung washed their hands by blaming installation. The bottom arm which sprays water is touching the plastic on the back. That could not be installation issue.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
DO NOT BUY SAMSUNG APPLIANCES
Shaji
2/2/2021
they should stick to phones and tvs. i bought this dishwasher it started leaking a month after i bought it. now they are denying the warranty saying it is a physical damage not a manufacturing defect.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not waste your money
Do not waste your money
1/10/2021
this dishwasher worked beautifully the first few months i had it. then, it suddenly stopped cleaning. after 3 failed service attempts, it still doesn't work. now, my samsung refrigerator is acting up. i will never buy another samsung appliance again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very quiet, cleans well
Markh92
12/3/2020
this a step up from our old jennair that was 15 years old. the new samsung is so much quieter and more modern with hidden control panel. cleans exceptionally well. we still rinse off the large stuff before washing. the dry cycle, air dry with fan, works well and saves a lot on electric. i do recommend this for anyone looking for a great dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Stopped Working After 6 Days
johndt
11/16/2020
i bought this dishwasher to replace a 12 year old jennair that never gave me a problem. ran one rinse cycle, one wash cycle, and another rinse cycle. well not really, it stopped dead in the middle of the last rinse cycle! i now i have to wait almost three weeks for a part so that it can be repaired. samsung won't take it back.
on the positive side, it's very quiet ( especially these days)!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Stopped Working After 6 Days
johndt
11/16/2020
i bought this dishwasher to replace a 12 year old jennair that never gave me a problem. ran one rinse cycle, one wash cycle, and another rinse cycle. well not really, it stopped dead in the middle of the last rinse cycle! i now i have to wait almost three weeks for a part so that it can be repaired. samsung won't take it back.
on the positive side, it's very quiet ( especially these days)!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
When it works its great, but the door leaks
Mike
11/10/2020
it worked great, but started leaking from the inside of the door. samsung has the wrong warranty end date listed and won't accept a pdf of my receipt from the best buy website as proof of purchase. incredibly frustrating
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Can't wait to use it...
Terri
10/22/2020
unfortunately, my new dishwasher has a manufacturing defect, and getting it fixed does not seem to be a priority for samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Can't wait to use it...
Terri
10/22/2020
unfortunately, my new dishwasher has a manufacturing defect, and getting it fixed does not seem to be a priority for samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Slow support
Terri
10/16/2020
i have owned this dishwasher for two weeks, and i would like to give it a great review. however, i have been unable to use it because it arrived with a manufacturing defect. samsung scheduled service. i spoke to the service company and told them exactly what was wrong, and provided a picture of the defective part. they said they would order it and the repairman would bring it with him to the appointment. he showed up nine days later with the wrong part. he ordered the correct part before leaving and said he would come out to install it as soon as it arrived. the repair company called today to say they have the part and can get someone out in 11 days!
i have been a longtime user/purchaser of samsung products, but this experience will have me thinking twice about future purchases.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Slow support
Terri
10/16/2020
i have owned this dishwasher for two weeks, and i would like to give it a great review. however, i have been unable to use it because it arrived with a manufacturing defect. samsung scheduled service. i spoke to the service company and told them exactly what was wrong, and provided a picture of the defective part. they said they would order it and the repairman would bring it with him to the appointment. he showed up nine days later with the wrong part. he ordered the correct part before leaving and said he would come out to install it as soon as it arrived. the repair company called today to say they have the part and can get someone out in 11 days!
i have been a longtime user/purchaser of samsung products, but this experience will have me thinking twice about future purchases.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Slow support
Terri
10/16/2020
i have owned this dishwasher for two weeks, and i would like to give it a great review. however, i have been unable to use it because it arrived with a manufacturing defect. samsung scheduled service. i spoke to the service company and told them exactly what was wrong, and provided a picture of the defective part. they said they would order it and the repairman would bring it with him to the appointment. he showed up nine days later with the wrong part. he ordered the correct part before leaving and said he would come out to install it as soon as it arrived. the repair company called today to say they have the part and can get someone out in 11 days!
i have been a longtime user/purchaser of samsung products, but this experience will have me thinking twice about future purchases.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Slow support
Terri
10/16/2020
i have owned this dishwasher for two weeks, and i would like to give it a great review. however, i have been unable to use it because it arrived with a manufacturing defect. samsung scheduled service. i spoke to the service company and told them exactly what was wrong, and provided a picture of the defective part. they said they would order it and the repairman would bring it with him to the appointment. he showed up nine days later with the wrong part. he ordered the correct part before leaving and said he would come out to install it as soon as it arrived. the repair company called today to say they have the part and can get someone out in 11 days!
i have been a longtime user/purchaser of samsung products, but this experience will have me thinking twice about future purchases.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Smells horrible after second wash
Kristen
10/8/2020
after the second wash, the dishes started smelling like nasty dishwater. the filter was clean, we tried dishwasher cleanser, self cleaning cycles, cleaning the garbage disposal/sink pipes, switching the drainage connection from sink/garbage disposal and changing the height of the drain hose. we tried different wash settings, soap, and the dishwasher stinks at the end of the cycle worse than the dishes we put in there! the food particles are gone, and sure it's quiet and looks good, but it doesn't matrer because of how bad it smells.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
always trust Samsung
Igor
10/5/2020
the samsung stormwash dishwasher is the greatest dishwasher i've ever used. it's completely silent and i had to actually double check to make sure it came on.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
2 month old dishwasher must be thrown out
Kristi
9/18/2020
it was discovered that dishwasher door would sometimes open mid-cycle - not all the time, but was getting more frequent. repair tech said frame was cracked under side panel and would need to be replaced. samsung refuses stating frame crack must have occurred during delivery/install and was not reported within fourteen days after install (was less than 2 months). should note that washer was purchased online and delivered and installed by samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Auto Release Stopped Working
Smoke987
9/16/2020
very happy with the dishwasher, except for the fact that after 6 months, the auto release stopped working. i have set & reset the setting, cleaned off the door, etc, but still not opening.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good 2 year dishwasher.
HomePro
8/26/2020
dear samsung, your 800 character review limit is not adequate.
don't fill it up. leave plenty of space between dishes/silverware or things won't get clean. we use the best detergent we can find, we pre-rinse more than we should and run the dishwasher on heavy setting all of the time. doing this makes the dishes generally come out clean.
warranty isn't real. samsung claims a great warranty! one (1) year all parts and labor,
five (5) years printed circuit board, racking. lifetime stainless door liner & tub for leakage. this all sounds great! however, be aware nothing it is actually covered beyond 1 year.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good 2 year dishwasher.
HomePro
8/26/2020
dear samsung, your 800 character review limit is not adequate.
don't fill it up. leave plenty of space between dishes/silverware or things won't get clean. we use the best detergent we can find, we pre-rinse more than we should and run the dishwasher on heavy setting all of the time. doing this makes the dishes generally come out clean.
warranty isn't real. samsung claims a great warranty! one (1) year all parts and labor,
five (5) years printed circuit board, racking. lifetime stainless door liner & tub for leakage. this all sounds great! however, be aware nothing it is actually covered beyond 1 year.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good 2 year dishwasher.
HomePro
8/26/2020
dear samsung, your 800 character review limit is not adequate.
don't fill it up. leave plenty of space between dishes/silverware or things won't get clean. we use the best detergent we can find, we pre-rinse more than we should and run the dishwasher on heavy setting all of the time. doing this makes the dishes generally come out clean.
warranty isn't real. samsung claims a great warranty! one (1) year all parts and labor,
five (5) years printed circuit board, racking. lifetime stainless door liner & tub for leakage. this all sounds great! however, be aware nothing it is actually covered beyond 1 year.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love it, but just one problem
Eric
4/22/2020
my only issue is the auto-release door does not seem to be working. i have doubled checked the settings to make sure it is on but the door is not opening.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Am I doing something wrong?
Zach
1/18/2020
dishes go in rinsed hardly any residue but come out dirtier. any help would be appreciated and i will update my rating if it is resolved.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible Samsung Experience
Gerald Wymore
12/26/2019
they wont let me write a full review. moral of the story,1 month old dishwasher broke, samsung refused to exchange,i am out$400 and samsung did not stand by theirwarranty. will never buy samsung again
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Didnt realize how much I needed an upgrade til now
bikerd613
11/15/2019
I purchased this dishwasher, model DW80R7060US, to replace a rather old one in a house I just purchased. The old dishwasher was a lot quieter than others I've had, but it was showing its age. This new Samsung dishwasher was a huge upgrade, more than I thought possible. It is so quiet that I need to check it occassionally to make sure its actually on! It does a tremendous job cleaning even baked on pots with the Storm Wash area. The third rack for additional flatware is awesome too. And when you dont need the third rack, the flatware baskets suspend the forks and spoons so the whole thing can get clean. A huge improvement on my old washer.
The one downside is the "Auto Open to Dry" function. Once the machine finishes its sanitize cycle, it is supposed to pop open the door to let the steam vent. That should in turn help dry the dishes better without spots. Mine does not work. I have had the Samsung repair guys out twice, and each time they tell me it should work. I agree, it SHOULD work. But it doesn't. Since it was designed to vent with the door open, it does not do a good job venting with the door shut. If I turn it on before I go to work, when I get home it has been off for a while and it has standing water. So I've had to settle for running it when I go to bed and open the door manually when I get up in the morning. Not a huge downside, but it does lose points for it.
Update: this dishwasher loses even more points as Samsung has refused to fix the issue with the auto open function. All they offer to do is refund purchase price if I can provide a receipt. From day one I have had an issue with this dishwasher and Samsung gave up after their technicians could not fix it. This is enough to make me not purchase Samsung appliances any more.
Originally posted on Samsung.com
No, I do not recommend this product
Three racks!!!
Kmthirteen
11/1/2019
I'm so amazed at this great product. The Samsung stormwash dishwasher Is the greatest dishwasher I've ever used. It's completely silent and I had to actually double check to make sure it came on. I can't get over the 3rd rack and the additional jet arms for dispensing the water. Uses less water for efficiency and still gets the job done. The heating Setting Is my favorite as it spends the additional time to dry and sanitize the dishes. I love the drying feature how it will pop open several inches to help aid during the drying process. After completion it sounds off the alarm song that way you know when the dishes are all complete and ready to be removed out of the dishwasher. I'm very impressed and I highly recommend upgrading to this life changing product.
Originally posted on Samsung.com
Yes, I recommend this product
Efficient and. Sleek
megclark82
10/28/2019
So we have been using the dishwasher for a couple weeks now and ran it a handful of times. I'm still learning different things on it - like how to tell if it needs more drying liquid. One challenge we had was that the adjustable racks are great, but you really have to pay attention to the height of things you plan to put in it. When using the top rack for silverware (which we love because it gets everything really clean), we could not put tall items in the lowest rack because we had to have the middle rack in the lower position. If the middle rack is in the higher position, our bowls will not fit under the top rack. When we put it in the lower position, we cannot put large pans or our larger dinner plates in the bottom rack. So it does take a little bit of planning ahead. Otherwise, it's a really nice looking dishwasher. It's very quiet, you hardly notice it's on. Also, I was skeptical about the drying because our old dishwasher had heated dry that worked really well, and i thought this dishwasher would take forever to get everything dry without that feature. I'm happy to admit i was wrong though. It pops open when it's done and lets air in and everything dries pretty good. I also love that the buttons are hidden so our 2 year old can't turn it on and off! At this point, other than the times I did't plan very well on what was going into it, I'm really happy with it!
Originally posted on Samsung.com
Yes, I recommend this product
A dishwasher that actually cleans.
kenner4344
10/28/2019
I have to say that having a new dishwasher in my house has really surprised me to see how much more efficient it is compared to my previous noisy and dilapidated one I'd for several years. The Samsung looks great, cleans well, is very quiet, it even uses less water. To sum it all up, I'm very pleased with the dishwasher, glad that my wife became a member of the Insiders and hoping that we'll be considered for future Samsung Campaigns
Originally posted on Samsung.com
Yes, I recommend this product
cleanest dishes around!
dawnyfawny1
10/28/2019
I love this dishwasher! It always leaves my dishes sparkling clean! I didn't realize how bad our last dishwasher was until I got this one. I love the auto open feature to dry the dishes and the storm wash feature allows a difficult to wash pan or bowl to get that extra strong wash. I will never have another dishwasher with out a 3rd rack, it saves so much space by not using a silverware basket, definitely by far my favorite feature! All three racks slide in and out with ease. The middle rack adjusts easily to high or low, for those extra tall dishes. When the dishwasher is running, it is often difficult to tell because it is so quiet. The only feature I wish it had was a self grinding disposal, so I wouldn't have to clean out the filter. but it IS very easy to clean out and put back in! Overall, I would definitely recommend this dishwasher!
Originally posted on Samsung.com
Yes, I recommend this product
Great dishwasher
JesseL28
10/25/2019
My wife and I are very happy with this dishwasher just like all Samsung products. If I had choose one best feature I would go with how quiet it is, you can't even tell its on. It looks very modern and sleek in our kitchen and goes well with our other stainless steel appliances. It has 3 racks, the top one being for large utensils such as ladles, wooden spoons, etc, at least thats what we use it for and its very convenient. Another great feature is how it can detect the level of how dirty the dishes are and select the cycle itself if you choose 'auto' option, thats what we use each time and the dishes come out perfect every time. Overall very happy and will recommend to friends and family.
Originally posted on Samsung.com
Yes, I recommend this product
So Happy I Purchased This Dishwasher
atlmike1
10/22/2019
We moved houses within the last year and the appliances, while all still working, were not nearly as nice as appliances we were used to previously. I was a little concerned that I would be wasting money replacing a properly functioning dishwasher with this one. Long story short - I'm SO happy with the decision; it's proven to be a great purchase and money very well spent!
First (and most important in my mind) it flat out cleans! I have yet to have anything come out of the cycle less than completely clean! This has not been my experience with my previous dishwasher. I've honestly changed how I do dishes over the last several weeks. We've always had to do a "prewash" to make sure nothing was stuck on dishes before putting them in. On this dishwasher, I've just put super dirty dishes straight in, and they still come out pristine!
On that note - the "Stormwash" feature has a zone in the back left where a dedicated nozzle blasts it with extra water. You only have to enable it when needed, and I've only tried in a handful of times, but I think it sure worked like a champ when I put a large casserole dish in with baked on food!
Another important thing to know about this dishwasher is how quiet it is. Just today I asked my son to run it in the middle of the day because it was slammed full and we weren't going to be able to put off running it until tonight (which is what we always try to do so as not to make it hard to hear the TV in the living room). I was prepared to have to crank up the TV to be able to keep watching football! At half time, I gave him a hard time for forgetting to turn it on... Until he pointed out that it had been running the whole timea and I just couldn't hear it! ;-)
I wasn't sure about the feature to automatically open once the cycle was complete. Seemed a little gimmicky. I've reversed my opinion at this point. In all dishwashers that I've ever owned, clean dishes are never completely dry when I go to put them away. With this unit, when we run it at night before we go to bed, by the morning everything is COMPLETELY dry. No worries about glasses being put away wet and potentially being a breeding ground for bacteria. Love it!
And last, but certainly not least, the look of the unit is gorgeous. This is the first dishwasher I've had with top controls. So, it has a very clean and solid aesthetic to it. Really looks nice alongside my other stainless steel appliances and looks MUCH higher end vs. the front controls unit that we replaced
Originally posted on Samsung.com
Yes, I recommend this product
